Privacy Policy

Last Updated: [Insert Date]

Welcome to SHRUBS & BUSHES Shop (“we,” “us,” or “our”). Just as we nurture each azalea and camellia in our care, we’re committed to cultivating trust with our gardening community by protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit plant-stores.com.

1. Information We Collect

Like selecting the perfect plants for your garden, we carefully choose what information we collect to serve you better:

• Personal Information: When you make purchases, we collect your name, email address, shipping address, and payment details (processed securely through our payment partners).
• Order Details: Information about the plants you purchase (from fragrant gardenias to majestic Japanese maples) and your gardening preferences.
• Communication Data: Messages you send via email or contact forms about your horticultural needs.
• Technical Data: IP address, browser type, and device information to help our website grow properly.
• Usage Data: How you navigate our site, like which ornamental grasses or houseplants catch your eye.

2. How We Use Your Information

We use your data with the same care we give to our magnolia trees:

• To process and deliver your plant orders worldwide (excluding parts of Asia and remote regions)
• To provide customer support as attentive as our Texas horticulturists
• To improve our website and product offerings (like our popular PLANT COLLECTIONS)
• To send gardening tips and offers (only with your consent)
• To prevent fraud and ensure transaction security

3. Data Sharing & Disclosure

We treat your information with the same privacy as our nursery growing techniques:

• Service Providers: We share only necessary data with payment processors (Visa, MasterCard, PayPal, JCB) and shipping partners.
• Legal Requirements: We may disclose information if required by law, just as certain plants require specific growing conditions.
• Business Transfers: In case of mergers or acquisitions, your data would be transferred with the same protections.

We never sell your personal information to third parties.

4. Data Storage & Security

We protect your data with the same diligence we use to package our hydrangeas and eucalyptus trees:

• All transactions use 256-bit SSL encryption—as protective as the sleeves around our Japanese Maple branches
• Payment data is processed securely through our partners; we don’t store complete payment details
• Regular security audits of our systems
• Data is stored only as long as necessary to serve you or meet legal requirements

5. Your Rights

You have rights over your data, just as you have control over your garden’s design:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Like using the right soil for each plant, we use appropriate technologies to help our website thrive:

• Essential Cookies: Necessary for checkout and account functions
• Analytics Cookies: Help us understand how gardeners like you use our site
• Preference Cookies: Remember your settings (like your currency preference)
• Marketing Cookies: Used only with your consent to show relevant plant offers

You can manage cookies through your browser settings. Disabling some may affect site functionality.

7. International Data Transfers

As we ship plants globally (with some exceptions), your data may be transferred internationally with appropriate safeguards.

8. Children’s Privacy

Our services are for gardeners aged 18+. We don’t knowingly collect data from children.

9. Policy Updates

We may update this policy as our business grows. Significant changes will be communicated to you.

Thank you for trusting SHRUBS & BUSHES Shop with your gardening needs and your personal information. We’re honored to be part of your horticultural journey.